Structuring Your Virtual Team

Working with a virtual team is how our company operates. The Assistant Match team consists of amazing people who work in different states throughout the country in a seamless unified fashion. We pride ourselves on the fact that distance and time zones do not inhibit our ability to provide excellent customer service to our clients, smooth communications with our virtual assistants and a team of core professionals who are compassionate and respect each other. This is the structure for our business, but will it work for you?

There are 3 things to keep in mind when you are structuring your virtual team.
1. Will you be the leader of the virtual team?  
This seems like an obvious answer, but we work with clients who prefer to hire a virtual team leader, someone in charge of all the other VA’s. The virtual team leader will be the only one who gets direction directly from you and then they will delegate the tasks and the workload to the appropriate VAs. This structure works well for the business owner who prefers one point of contact and wants to be less hands on.
2. How many VA’s do you need on your team?
This decision will require a thoughtful approach that makes both business sense and financial sense. We work with business owners who prefer to work with one VA that has multiple skills sets, while others like to work with multiple VA’s that offer specialized services. You can have a VA  who’s only job is to handle your finances, another VA can provide all your marketing efforts, you can have a VA managing a calendar and email inbox, and another concentrating on your administrative tasks. There is no right or wrong way to build a virtual team, it really comes down to what works for you and your budget.
3. How do you know if your team is structured correctly?
Usually a team is structured correctly when the workflow process is being handled to your expectations, deadlines are being met, and both you and the VA’s are happy. Communication with your team is so important to ensure they know when their work is due and what to do if they can’t meet the due dates. And don’t forget to thank your team when they do a good job, and don’t be afraid to provide constructive feedback when/if there is ever a bump in the road. Being proactive instead of reactive is what you want to strive for.

Website Security Test